This article walks you through everything you need to set up your account and start accessing the resource collection.

Before you start

Have the following ready:

  • A work or professional email address you check regularly
  • A payment method

Step 1: Start your sign-up

  1. Go to the Topic Talk Co website and select Sign Up.
  2. Choose your billing cycle, monthly or yearly.
  3. Enter your name, email address, and a password. Your password should be unique to this account and not reused from other services.
  4. Answer a short set of questions about your practice, profession, and needs. This information helps us release resources suited to the collective needs of our subscription.
  5. Read and agree to the terms and conditions of use to continue.

Step 2: Verify your email

After submitting the sign-up form, you will receive a verification email.

  1. Check your inbox for an email from Topic Talk Co. If it does not arrive within a few minutes, check your spam or junk folder.
  2. Select the verification link in the email to confirm your address.
  3. Once verified, you will be directed back to the site to complete your account.

If you do not receive the verification email, request a new one from the sign-up or sign-in screen rather than creating a second account.

Step 3: Set up two-factor authentication

Two-factor authentication is mandatory for all Topic Talk Co accounts. This is a security measure to keep your account information safe and to ensure that only you can access your account.

  1. Choose how you would like to receive your authentication code, either through an authenticator app or by email.
  2. Follow the prompts to complete setup.

You will be asked for a fresh authentication code each time you sign in.

Step 4: Complete payment

There is one Topic Talk Co plan, available on a monthly or yearly billing cycle. You will be asked to enter your billing details before your account is activated. Payment is processed securely and your card details are not stored on Topic Talk Co servers.

Once payment is confirmed, your account status will update automatically and you will have full access to the collection.

Step 5: Sign in and explore

Once your account is active, you can sign in at any time using your email and password. From your account, you will be able to:

  • Browse the video collection by category, topic, program, or age group
  • Add resources to your favorites list for future sessions
  • Update your account and billing details

Signing in later

To return to your account:

  1. Select Sign In from the top of the site.
  2. Enter your registered email and password.
  3. Enter the authentication code sent to your app or email. This is required for every session.
  4. Select Forgot Password if you need to reset your password. A reset link will be sent to your registered email.

Troubleshooting

I didn't receive a verification or reset email. Check your spam folder first. If it still hasn't arrived after a few minutes, request the email again. Contact support if the issue continues.

My payment didn't go through. Double check your card details and try again. If the issue persists, contact your bank or reach out to support.

I signed up but can't see the full collection. This usually means your account has not finished verifying or your payment has not yet processed. Sign out and back in, and allow a few minutes for your account status to update.

Need help?

If you run into any issues creating your account, contact our support team at [email protected] and we will help you get set up.